Who this is for
Store owner or e-commerce manager with many warned or disapproved products in Merchant Center, several causes at once and no clear order in which to fix them.
Hundreds of products are flagged for different reasons, a sale or relaunch is coming, or earlier fixes cleared one cause and revealed another.
The result
You buy the cleared list, not the individual fixes. Every flagged product group in the agreed scope is fixed on the feed side and shown clear in processed diagnostics, or is listed with the reason it needs your action or Google's review.
What is included
- One Merchant Center data source and the flagged products in the agreed scope, grouped by cause
- Work in diagnosis order: file fetch and processing first, then price and availability, then image problems
- A feed-side fix or an exact change list for each group, and a refresh route written down
- For flagged images, check each address, file type and size against Google's published image rules. Fix on the feed side what the feed controls (the address, or a file type that does not match its extension) and give a change list for a host that blocks Google. Pictures that need replacing or your decision (overlays, watermarks, placeholders, images below Google's minimum size) are listed as needing your action
- Before and after diagnostics for each group, and a final list of what is clear, what needs you and what needs Google's review
You receive
- A grouped list of flagged products with the cause for each group
- The corrected feed rules or exports, and change lists for markup and settings you control
- Before and after diagnostics for each group
- A final summary: cleared, needs your action, needs Google review
What is not included
- Account suspensions, policy appeals or promises of approval
- Advertising campaigns, budgets or billing
- Deciding your prices, promotions or stock
- Products added to the data source after the scope is agreed, unless added in writing
- Applying changes to your live feed, site or account, which stays with you
What we need from you first
- A redacted summary of the diagnostics: the issue names and approximate counts
- How the file is produced and fetched, and when it last processed without errors
- Who applies changes and requests review. No logins, advertising access or customer data in the first enquiry
Never send passwords, keys, customer records or confidential code in the first enquiry. Secure handover is agreed after scoping.
How we check it is done
- The data source's latest-update report shows a completed processing with no file-level errors, and the items read match the file.
- For each price and availability group in the agreed scope, the processed diagnostics show no mismatch, or the product is listed with the reason it needs your action or Google's review.
- Where images are flagged, each image group in the agreed scope shows no image-address, file-type or image-size issue in the processed diagnostics, or each product in it is listed with the reason it needs your action (for example an overlay, watermark, placeholder or image below Google's minimum size) or Google's review.
- You have accepted every group in the agreed scope, or removed it from the list in writing.
You accept each group, or send it back with comments, and then you accept the finished list. Applying changes and requesting review stay with you.
When we would stop or decline
- Most flags are account-level or policy decisions that no feed change can resolve
- Nobody can change the feed source or the pages
- Safe work would need advertising or billing access
Questions
Do I buy fixes or a result?
A result. You agree the groups in scope and a price, and you accept the finished list. The order we work in is our job.
Can you promise Google will approve everything?
No. We make the data correct and show processed diagnostics. Anything that needs Google's review is listed as such.
How is this different from the monthly watch?
This clears an existing set of flags once. The monthly service watches the data source afterwards.
Price and terms
From £1,900 · untested offer price. The payment schedule is set in the written proposal. Nothing is charged until you have agreed it.
This is a new service with no published client results. The price is a starting point we have not yet tested with buyers. Nothing is ordered or charged by the enquiry. The full specification is on the Synthetic Industry catalogue.