Who this is for
A finance manager, operations lead or founder whose sync into Xero or QuickBooks Online has several problems at once, such as duplicates, gaps and mis-posted lines, and who needs the whole flow trusted again rather than one symptom fixed.
Month-end has become a manual rebuild of invoices; several different faults have been reported and fixing one at a time has not made the sync trustworthy.
The result
You buy a sync repaired and proven on a test file, not the individual fixes. A synthetic trading month run through the repaired sync on a test file creates every source order once, in the agreed account, with counts that add up, and the failures that remain are listed in writing.
What is included
- One invoice sync into one Xero organisation or one QuickBooks Online company, and one order source
- A written list of its failures, ordered by how they interact, and the category-to-account list your accountant approves for the test, agreed with you before work starts
- Only the fixes from the components below that the failure list shows are needed, applied in the agreed order and tested on a demo or sandbox file
- A synthetic trading-month test with source, created and held counts
- A final summary showing each failure and how it ended
You receive
- The failure list with the agreed order of repair
- A pull request for each accepted fix, with its test evidence
- The synthetic trading-month test log with counts, and a final summary of what was fixed, what is held and what needs a bigger job
What is not included
- Bookkeeping, tax, audit or any accounting advice, or deciding how a transaction should be treated in your accounts
- Posting, editing or deleting records in your live accounting system: your authorised account holder does that
- Repairing history already posted in your live accounting system, such as removing existing duplicates
- Replacing the sync with a different tool, or adding new systems or order sources
- Switching the repaired sync on in your live system and checking its first live month: your team does that
- Failures that turn out to be outside the sync, such as the source system or the bank
What we need from you first
- A description of the sync and the failures you have seen, with invented examples
- The accounting system, the order source and roughly how many invoices a month
- Who accepts changes on your side
Never send passwords, keys, customer records or confidential code in the first enquiry. Secure handover is agreed after scoping.
How we check it is done
- Every fix named in the proposal is accepted by you or removed from the list in writing.
- A synthetic trading month run through the repaired sync on the test file creates every source order exactly once, and created plus already-present plus held equals the source count.
- Every created line posts to an active account that the written proposal names for its category, and no line posts to an account the proposal does not name.
- Each accepted fix still passes its own acceptance checks when the whole sync runs together.
You accept each fix, or send it back with comments, and then you accept the repaired sync on the strength of the trading-month test.
When we would stop or decline
- The sync cannot be tested without writing real invoices
- The failures turn out to span several syncs or systems, so we propose a different scope
- Nobody on your side can accept changes or decide the held-item rules
Questions
Do I buy fixes or a repaired sync?
A repaired sync, proven on a test file. You agree a list of failures and a price for the fixes on that list only, and you accept the result of the trading-month test. How we sequence the fixes is our job.
Will you remove the duplicates already in my accounts?
No. Records already posted are for your accountant. We can give a matching list by order reference.
How is this different from keeping a sync healthy?
A project ends when the sync is restored. The standing service continues month after month watching for new failures.
Price and terms
From £2,950 · untested offer price. The payment schedule is set in the written proposal. Nothing is charged until you have agreed it, and each part is paid after it passes its agreed checks and you sign off.
This is a new service with no published client results. The price is a starting point we have not yet tested with buyers. Nothing is ordered or charged by the enquiry. The full specification is on the Synthetic Industry catalogue.